QUOTE (PeachyBC @ Apr 9 2007, 05:51 PM)

LOL to tracking cookie!!! Makes me shiver in downright fright!
Linda, so what's the deal...how is your computer honked because of this Norton install? What exactly is wrong with your computer now? Inquiring minds want to know.
Peachy
"We don't understand why this is happening to your machine madam. If you would like me to speak to my manager I am not authorized to give you a refund myself. Please, let me to place you on hold for a minute or so and I will be right back." Muzac White Snake, not kidding.
I am sure I have spoken to every single person in that technical support office. There simply can not be that many different people working there. By the way, if you thought that calling them off hours would get you someone quicker, rethink that thunk.
It's been removed from the computer yet again. The darned thing froze after the final software removal that we did and I know I should do a defrag and disk clean up but I just can't look at that screen anymore. Excellent wall paper image that I've LOVED up until this past Friday, Goren from Chinioserie. Such long eyelashes

.
So, here's what's the what. There is a conflict between some software that's currently on my computer and the new software I/they/us/we were trying to load. Why there was NO conflict with the
previous version of their software that expired two weeks ago and all the
same other software that's been resident on my computer is beyond me, them and their manager. I read them the entire list of software that is on my machine, they can't figure out which it could possibly be.
The last guy I spoke to admitted that they have been having a "great number of issues" with this particular package. He says that my credit card will be credited with the return, so now I have to check back in my records to figure out WHICH card I used to buy the danged thing so I can see that I'm actually refunded.
Thank the good people at work who saw fit to giving each of us a wireless capable laptop computer or I would be crawling up the walls!
Thank you for letting me blow off steam.
Rant over, again.