Chimppk
Oct 1 2008, 09:46 PM
I installed the beta but now I want to uninstall it but everytime I try to I get this:

How do I fix this? Can anyone help me?
Chimppk
Oct 1 2008, 10:06 PM
I noticed this when I wanted to reinstall the beta any knows how to fix it?
SuperSchweet
Oct 6 2008, 07:21 PM
It looks like you're running into an issue with the DRM (Digital Rights Management) on the player. My guess is that it didn't fully uninstall the first time.
I'm going to try and find out the answer for you. Might take me a few days, but PM in the meantime if you have any concerns.
SuperSchweet
Oct 7 2008, 04:11 PM
Here's the fix!!!
Use the Microsoft uninstall clean up tool, which is a very small and simple application. When you run it, it shows a list of software windows says is installed. Look up NBC Direct and select it. Finally, click on the remove button.
http://support.microsoft.com/kb/290301Please let me know if this works!